.support-hero { background: var(--navy-deep); padding: 128px 0 80px; position: relative; overflow: hidden; text-align: center; }
.support-hero-grid { position: absolute; inset: 0; opacity: 0.04; background-image: linear-gradient(rgba(255,255,255,.6) 1px, transparent 1px), linear-gradient(90deg, rgba(255,255,255,.6) 1px, transparent 1px); background-size: 60px 60px; }
.support-hero-glow { position: absolute; width: 600px; height: 600px; border-radius: 50%; background: radial-gradient(circle, rgba(21,101,192,0.2) 0%, transparent 70%); top: -200px; left: 50%; transform: translateX(-50%); pointer-events: none; }
.support-hero-inner { max-width: 700px; margin: 0 auto; padding: 0 32px; position: relative; z-index: 1; }
.support-hero h1 { font-size: clamp(28px, 4vw, 46px); font-weight: 800; color: white; letter-spacing: -0.01em; margin-bottom: 16px; }
.support-hero p { font-size: 17px; color: rgba(255,255,255,0.55); margin-bottom: 32px; font-weight: 300; line-height: 1.65; }
.search-bar { display: flex; max-width: 540px; margin: 0 auto; background: white; border-radius: 50px; overflow: hidden; box-shadow: 0 8px 32px rgba(0,0,0,0.3); }
.search-bar input { flex: 1; padding: 16px 24px; border: none; outline: none; font-family: 'Nunito', sans-serif; font-size: 15px; color: var(--text); }
.search-bar button { padding: 12px 26px; background: var(--blue-mid); color: white; border: none; cursor: pointer; font-family: 'Nunito', sans-serif; font-weight: 600; font-size: 14px; transition: background .2s; border-radius: 0 50px 50px 0; }
.search-bar button:hover { background: #1565C0; }
.support-body { padding: 72px 0 96px; background: var(--off-white); }
.support-container { max-width: 1180px; margin: 0 auto; padding: 0 32px; }
.category-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; margin-bottom: 64px; }
.cat-card { background: white; border: 1px solid var(--border); border-radius: 16px; padding: 28px; transition: all .25s; cursor: pointer; }
.cat-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-lg); border-color: rgba(21,101,192,0.3); }
.cat-icon { width: 52px; height: 52px; border-radius: 14px; background: var(--blue-light); border: 1px solid rgba(21,101,192,0.2); display: flex; align-items: center; justify-content: center; margin-bottom: 18px; }
.cat-icon svg { width: 24px; height: 24px; color: var(--blue); }
.cat-card h3 { font-size: 17px; font-weight: 700; color: var(--navy); margin-bottom: 8px; }
.cat-card p { font-size: 13.5px; color: var(--text-soft); line-height: 1.6; margin-bottom: 12px; }
.cat-count { font-size: 12px; font-weight: 600; color: var(--blue); background: var(--blue-light); border-radius: 100px; padding: 3px 10px; display: inline-block; }
.faq-section { margin-bottom: 64px; }
.faq-section-title { font-size: 22px; font-weight: 800; color: var(--navy); margin-bottom: 24px; display: flex; align-items: center; gap: 12px; }
.faq-section-title span { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; border-radius: 50%; background: var(--blue-mid); color: white; font-size: 13px; font-weight: 800; }
.faq-item { background: white; border: 1px solid var(--border); border-radius: 12px; margin-bottom: 10px; overflow: hidden; transition: box-shadow .2s; }
.faq-item:hover { box-shadow: var(--shadow); }
.faq-q { display: flex; justify-content: space-between; align-items: center; padding: 18px 22px; cursor: pointer; font-size: 15.5px; font-weight: 600; color: var(--navy); }
.faq-q svg { width: 18px; height: 18px; color: var(--text-soft); flex-shrink: 0; transition: transform .25s; }
.faq-a { padding: 0 22px; max-height: 0; overflow: hidden; transition: all .3s ease; font-size: 14.5px; color: var(--text-mid); line-height: 1.7; }
.faq-item.open .faq-a { max-height: 400px; padding: 0 22px 18px; }
.faq-item.open .faq-q svg { transform: rotate(180deg); }
.faq-item.open .faq-q { color: var(--blue); }
.contact-grid { display: flex; justify-content: center; flex-wrap: wrap; gap: 20px; margin-bottom: 64px; }
.contact-card { background: white; border: 1px solid var(--border); border-radius: 16px; padding: 28px; text-align: center; transition: all .25s; max-width: 360px; width: 100%; }
.contact-card:hover { transform: translateY(-4px); box-shadow: var(--shadow-lg); }
.contact-card-icon { width: 52px; height: 52px; border-radius: 50%; margin: 0 auto 16px; display: flex; align-items: center; justify-content: center; }
.contact-card h3 { font-size: 16px; font-weight: 700; color: var(--navy); margin-bottom: 8px; }
.contact-card p { font-size: 13.5px; color: var(--text-soft); margin-bottom: 16px; line-height: 1.6; }
.contact-card a { display: inline-block; padding: 10px 22px; border-radius: var(--radius-sm); font-size: 14px; font-weight: 600; transition: all .2s; font-family: 'Nunito', sans-serif; }
.btn-blue { background: var(--blue-mid); color: white; border: none; }
.btn-blue:hover { background: #1565C0; }
.btn-outline-blue { background: transparent; color: var(--blue); border: 1.5px solid var(--border); }
.btn-outline-blue:hover { border-color: var(--blue); background: var(--blue-pale); }
.ticket-form { background: white; border: 1px solid var(--border); border-radius: 20px; padding: 40px; box-shadow: var(--shadow); }
.ticket-form h2 { font-size: 22px; font-weight: 800; color: var(--navy); margin-bottom: 6px; }
.ticket-form .sub { font-size: 15px; color: var(--text-soft); margin-bottom: 28px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-group { margin-bottom: 18px; }
.form-group label { display: block; font-size: 13px; font-weight: 700; color: var(--text-mid); margin-bottom: 7px; letter-spacing: 0.01em; }
.form-group input, .form-group select, .form-group textarea { width: 100%; padding: 11px 14px; border-radius: var(--radius-sm); border: 1.5px solid var(--border); background: white; font-size: 14.5px; color: var(--text); outline: none; font-family: 'Nunito', sans-serif; transition: border-color .2s; }
.form-group input:focus, .form-group select:focus, .form-group textarea:focus { border-color: var(--blue); box-shadow: 0 0 0 3px rgba(21,101,192,0.1); }
.form-group input.is-invalid, .form-group select.is-invalid, .form-group textarea.is-invalid { border-color: #D32F2F; }
.form-group textarea { resize: vertical; min-height: 110px; }
.form-submit { width: 100%; padding: 14px; border-radius: var(--radius-sm); font-size: 15.5px; font-weight: 700; cursor: pointer; border: none; background: var(--blue-mid); color: white; transition: all .2s; font-family: 'Nunito', sans-serif; }
.form-submit:hover { background: #1565C0; transform: translateY(-1px); box-shadow: 0 4px 16px rgba(21,101,192,0.35); }
.section-label { font-size: 12px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; color: var(--blue); margin-bottom: 12px; }

@media (max-width: 800px) {
  .category-grid { grid-template-columns: 1fr 1fr; }
  .contact-grid { grid-template-columns: 1fr; }
}
@media (max-width: 500px) {
  .category-grid { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
}